For Canadian residents only

We are committed to helping you find the right answers to your questions and concerns. Please choose one of the three options below to contact us and we will endeavour to respond to your inquiry as quickly as possible.

In case of medical emergency, please contact your physician immediately.

By e-mail : Response times may vary during holidays.

Resident of Canada

Resident of the United States

 

 

By Phone:

Novartis Pharmaceuticals Canada Inc.

(514) 631-6775

Ophthalmics Business Franchise

1-866-EYE-MEDS (393-6337)

CIBA Vision Canada Inc.

(905) 821-4774

Novartis Animal Health Canada Inc.

(905) 814-0840

Novartis Consumer Health Canada Inc.

(905) 812-4100

Monday - Friday, 8:30am - 4:30pm EST

 

By Mail:

Novartis Pharmaceuticals Canada Inc.
385 Bouchard Blvd.
Dorval, Quebec
H9S 1A9

Ophthalmics Business Franchise
2233 Argentia Road, East Tower, Suite 200
Mississauga, ON L5N 2X7

CIBA Vision Canada Inc.
2150 Torquay Mews Mississauga, Ontario L5N 2M6

Novartis Animal Health Canada Inc.
2000 Argentia Rd. Suite 400, Plaza 3 Mississauga, Ontario L5N 1V9

Novartis Consumer Health Canada Inc.
2233 Argentia Rd. Floor 2, Suite 205, West Tower Mississauga, Ontario L5N 2X7

Please allow for postal service turnaround time. Response times may vary during holidays.